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Soft Skill : What is it ?

  Soft skills are personal attributes and qualities that enable individuals to effectively interact and work with others. They are often intangible and relate to how individuals navigate social interactions, communicate, and solve problems. Soft skills are complementary to technical or hard skills, which are job-specific knowledge and abilities. Here are some common soft skills: Communication: The ability to convey ideas, thoughts, and information clearly and effectively, both verbally and in writing. It includes active listening, empathy, and the ability to adapt communication style to different audiences. Collaboration: Working effectively as part of a team, valuing diverse perspectives, and contributing to collective goals. Collaboration involves communication, compromise, conflict resolution, and cooperation. Leadership: Inspiring and guiding others towards a common goal, providing direction, and fostering a positive work environment. Leadership includes decision-making, delegation
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Active Listening

 




Active listening is a communication skill that involves fully focusing on, understanding, and responding to the speaker. It goes beyond simply hearing the words and requires active engagement and attention. Here are some key aspects of active listening:

  1. Paying Attention: Give your full attention to the speaker and avoid distractions. Maintain eye contact, face the speaker, and show genuine interest in what they are saying.

  2. Nonverbal Cues: Use nonverbal cues to show that you are engaged and listening. Nodding, smiling, and using facial expressions and body language can convey your attentiveness and understanding.

  3. Avoid Interrupting: Let the speaker finish their thoughts without interrupting. Avoid formulating responses or judgments in your mind while they are speaking.

  4. Paraphrasing and Summarizing: Reflect back what the speaker has said in your own words to ensure understanding. Paraphrasing and summarizing their main points show that you are actively processing and comprehending the information.

  5. Asking Clarifying Questions: Seek clarification if something is unclear or if you need more information. Asking open-ended questions can encourage the speaker to elaborate and provide further details.

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